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The Algoma University Students’ Union is devoted to promoting and prioritizing student wellness. We are committed to providing resources, support, and initiatives that contribute to the overall well-being and mental health of our students. Our goal is to create a campus environment where every student feels valued, supported, and empowered to thrive both academically and personally.
Algoma University’s Student Union provides AU students access to the I.M. Well app. You can download this app for free 24/7 access to the following services: live chat, counselling, support centre, campus and community resources, interactive mood log, health reminders and crisis support in over 180 dialects. It’s safe and confidential. This service is connected to your StudentVIP coverage, where you can also access Direct2U Doctors and connect with a physician virtually.
North America Toll Free: 1 833 398 9040
Outside of North America (Call Collect): +1 919 827 0234
Visit the Student VIP Health and Dental Plan website!
It is a one-stop shop for all of your interactions with the AUSU Health & Dental Plan. Students can access information on coverage, process claims, opt into or out of the plan, add a spouse or dependents, and get answers to frequently asked questions. Bookmark the link for easy access!
The AUSU Health & Dental Plan offers affordable coverage to all fee paying Algoma U students. Benefits include extended health, prescription drugs, dental, travel, and accident coverage.
Coverage extends throughout the entire academic year starting September 1 2024 ending August 31 2025.
Not sure if you have coverage?
Visit the website and try the live chat function. Or give us a call (Toll Free 1-844-364-7368) or send us an email at studentbenefitplan@ausu82.ca and we’ll let you know whether or not you’re covered.
No opt-out requests will be processed after this date. All communications are sent to your Algoma U Student email.
To get started download your digital card from www.studentvip.ca/ausu
To access your insurance benefits you will need the following information:
Student or Insurance ID # XXX XXX XXX 00 (This is your unique identifier if you purchased the Student VIP Plan. It is the same as your student number assigned to you by the university. However don’t forget to add two additional zero’s at the end of your 9 digit student number for insurance purposes)
Group Policy # 0091931000 (This is the same for all students enrolled at Algoma U)
Insurance Policy Provider: Medavie Blue Cross
Provide this info to any medical office in advance and ask about direct billing to prevent payments out of pocket. If they offer this service they will submit the claim to the insurance on your behalf. Alternatively, you may submit a manual claim on your own through the Medavie Blue Cross Web Portal or using the Medavie Blue Cross App should you ever have to pay for any expenses out of pocket. Just remember to save your receipts as proof of payment.
The Blue Cross Medavie App is available for free in the Google Playstore and the Apple App Store. Once you have registered, just follow these steps:
Sign up for direct deposit to reduce the processing time for your claim to 2-5 days.
Remember to keep your mailing address up to date in the studentvip portal, or insurance payments will default to the AUSU Office on the Algoma U Sault Ste Marie Campus and can take several weeks for you to receive it providing that we can identify who the payment belongs to.
AUSU Main Campus 1520 Queen St E, Sault Ste. Marie, ON P6A 2G4
Brampton Campus, 24 Queen St. East (A-101 Welcome Centre)
Brampton, Ontario Canada
L6V 1A3
Timmins Campus Northern College, 4715 Highway 101 East, South Porcupine, ON P0N 1H0
Copyright 2021. Algoma University Students’ Union
